logo

Phoenix Hotel London, London

Book on our site
Up to 10% less
than Booking.com
Check rooms and rates
From72US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

1-8 Kensington Garden Square, London, United Kingdom, W2 4BH

Phoenix Hotel is a newly refurbished 125-bedroom establishment located in Notting Hill, London. It combines 19th-century elegance with modern comforts. The hotel is just a short walk from Hyde Park and local attractions, offering easy access to London's vibrant culture.

Location

Phoenix Hotel is ideally situated just minutes from both Queensway and Bayswater Underground stations. It provides easy access to major attractions, including the Natural History Museum and West End theatres. Paddington Station is only a 10-minute journey away, facilitating travel to Heathrow Airport.

Rooms

Each of the hotel's bright and airy bedrooms features a private modern bathroom and essential amenities for a comfortable stay. The rooms cater to various guest needs, from single travelers to families. Amenities include flat-screen televisions, tea/coffee facilities, and hairdryers.

Eat & Drink

A continental breakfast is served daily, offering plenty of choices to start the day. Guests can unwind in the hotel bar with a range of beverages after a day of exploring. The dining space provides a pleasant atmosphere for meals and refreshments.

Leisure & Business

The hotel offers complimentary wireless Internet access and concierge services to assist guests with their needs. A cozy lounge bar serves light snacks, making it suitable for both leisure and business travelers. Guests have the option to store luggage for convenience upon arrival or departure.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
6 m² 
Bed options:
2 Single beds
Shower
Heating
Check Prices
Deluxe King Room
Max:
2 persons
7 m² 
Bed options:
1 Double bed
Shower
Heating
Check Prices
Quadruple Room
Max:
4 persons
10 m² 
Bed options:
4 Single beds
Shower
Heating
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center
London 2.7 mi
Airports
London City (LCY) 12.1 mi
London Heathrow (LHR) 15.2 mi
Train
Paddington Station3300 ft
Metro stations
Bayswater Tube1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

1-8 Kensington Garden Square, London, United Kingdom, W2 4BH
Map view
street view
1-8 Kensington Garden Square, London, United Kingdom, W2 4BH
Nearby
Palace
Kensington Palace
1600 ft
Kensington Gardens
Elfin Oak
2000 ft
Queensway Bayswater
Kensington Market
1100 ft
Shopping Area
Whiteleys
400 ft
Restaurants
Bella Italia
700 ft
108\u002F110 Queensway
Santorini Restaurant
800 ft
10 Moscow Rd
All Star Lanes
500 ft
6 Porchester Gardens
Prince Alfred
600 ft
112 Queensway Bayswater
Chozen Noodle
700 ft
Spring Street Paddington
Four Seasons Chinese Restaurant
900 ft
Bayswater 84 Queensway
Kings Head Pub
800 ft
33 Moscow Road Bayswater
Bayswater Arms
900 ft
99 Queensway
Moor & Hitch
800 ft
96 Queensway
Phoenix
1000 ft
51 Moscow Road
Mulberry Street New York Pizzeria
1000 ft
47 Moscow Road

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Great location
Small rooms
Extra charges for certain foods
7.8/10
Very good
Rooms
7.7
Location
8.7
Service
8.7
Dining
7.0
Guest reviews
7.8/10
based on 24 review
8.2
8.2/10based on 5892 review
Richard
United Kingdom, April  2024
8.0/10

A corner room on the ground floor, with nothing next to it, was basic but as advertised. The staff were friendly, helpful, and accommodating to my needs, including changing my room. The location is excellent, close to Underground stations and with plenty of transport options and dining choices. Dining in London had ample offerings, but don't expect anything spectacular. Overall, the hotel presents a basic yet comfortable stay with good service and a superb location.

Rooms
8.0
The room met expectations and was as advertised.
Service
9.0
The staff were friendly, helpful, and accommodating to my needs.
Location
9.0
The location is superb, easy to access from Paddington and near transportation options and dining establishments.
Dining
7.0
The dining experience in London was satisfying with ample offerings, though nothing extravagant.
Facilities
7.0
Basic facilities met my needs adequately.
Jenny
United Kingdom, February  2024
9.0/10

My stay at the hotel was fantastic! The rooms were clean and as spacious as I expected for a London B&B at the prices I paid. The beds were amazingly comfortable, and I had no complaints as they were perfectly cozy for two people. The service was exceptional; the staff was so friendly and accommodating, even going the extra mile to store our medicines and ship back a forgotten item. The location was superb, close to underground stations and Kensington Gardens, making it really convenient to explore the city. The dining experience was great, with a variety of delicious options available. The facilities were top-notch, offering everything I needed for a comfortable stay.

Rooms
9.0
The rooms were amazing with comfortable beds and clean. They were as spacious as you would expect for a London B&B at the prices I paid, and I have no complaints as they were perfectly comfortable enough for two people.
Service
10.0
The service was exceptional. The staff were very helpful, storing our medicine in a fridge for us and even posting a forgotten item back to me.
Location
9.0
The location was really great - close to underground stations and Kensington Gardens, making it very convenient to explore the city.
Dining
8.0
The dining experience was also great with a choice of cereals, croissants, toast, boiled eggs, fruit, ham, cheese, and various spreads.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable stay.
Friendly staff
Small rooms
Edward
United States of America, February  2024
7.4/10

I had a mixed experience at the hotel. While the rooms were cozy and the beds were comfortable, the crowded space and the rude staff down at the front desk left me feeling a bit off. On the bright side, I appreciated the helpful service during check-out and the tasty breakfast. The location was top-notch with vibrant cafes and restaurants around, making it convenient for exploring. However, the basic and poor dining options were a letdown.

Rooms
7.0
The room was amazing with comfortable beds.
Service
9.0
The friendly service during check-out and the delicious breakfast made my stay more enjoyable.
Location
9.0
The location was incredibly convenient with plenty of vibrant cafes and restaurants nearby.
Dining
5.0
The dining experience was a bit disappointing with very basic and poor options.
Facilities
7.0
The facilities overall were satisfactory during my stay.
David
United States of America, February  2024
7.4/10

My stay at the hotel was quite pleasant overall. The rooms were small but comfortable, even though they lacked a wardrobe, and the temperature control wasn't ideal. The staff was extremely friendly and always ready to assist with anything I needed. The location wasn't the best, and navigating the zigzag stairs to go outside for a smoke was a bit inconvenient. On the bright side, the hotel was conveniently close to Bayswater and Queensway Underground stations.

Rooms
7.0
The rooms, although small, were comfortable and adequate.
Service
9.0
The staff was friendly, efficient, and always helpful.
Location
6.0
The hotel's location wasn't the best, but it was convenient to Bayswater and Queensway Underground stations.
Dining
8.0
The dining experience was good with a variety of options, although a bit more selection for breakfast would have been nice.
Facilities
7.0
The facilities were adequate for my needs during my stay.
Sarah
United Kingdom, February  2024
7.4/10

The hotel offers a fantastic location near Queensway road, close to tube stations and within easy reach of shops and restaurants. The rooms, though small, were clean and standard for London. The service was attentive, with staff offering refreshments and assistance readily. The dining options were minimal, but fresh cheese bread was available. Overall, the price was reasonable for the value provided.

Rooms
7.0
The rooms may be small, but they were clean and standard for London.
Service
9.0
The service was attentive, with staff offering refreshments and assistance readily.
Location
8.0
The hotel's location near Queensway road and close to multiple tube stations offers easy access to London's attractions.
Dining
6.0
The dining options were minimal, but fresh cheese bread was available.
Facilities
7.0
Basic facilities were available for a comfortable stay.
Jonathan
United Kingdom, January  2024
8.6/10

I found the hotel to be a great stay overall. The rooms were clean and felt spacious, although a bit small for two people, which was not a big issue for me. The service was warm and welcoming, especially when I needed assistance with my room. The location was perfect, with easy access to central London and a safe neighborhood with plenty of shops and cafes. The dining options were good, but could have more variety. Overall, a pleasant experience with great value for money.

Rooms
8.0
The room was clean and felt really spacious, although a bit small for two people.
Service
9.0
The service was very kind and helpful, especially when I needed assistance with my room.
Location
10.0
The location was perfect, with convenient access to central London and a safe neighborhood with plenty of amenities.
Dining
7.0
The dining options were good, but could have more variety.
Facilities
9.0
The hotel had great facilities available for guests.
Charles
United Kingdom, December  2023
7.4/10

My stay at the hotel was quite a mixed experience. While the location was superb with easy access to the tube and plenty of dining and shopping options, the lack of air conditioning in the room made it uncomfortable despite efforts to cool it down. The service was generally pleasant, although there were some missed opportunities for assistance. The dining options were decent but could use some improvement. Overall, a stay with ups and downs in terms of comfort and convenience.

Rooms
7.0
The room, unfortunately, lacked air conditioning, but I appreciated the effort with the desktop fans provided. Next time, I hope they can address the cooling issue better.
Service
7.0
The staff in the breakfast hall were kind and helpful, but I wish they had offered to carry my suitcase. Overall, a friendly team.
Location
9.0
The location is fantastic, just a short walk to Bayswater underground station and surrounded by various dining and shopping options. A great spot to explore the area.
Dining
7.0
The dining experience offered a decent range of options, but there is room for improvement. I enjoyed the variety but felt there could be more to choose from.
Facilities
7.0
The hotel had the essential facilities needed for a comfortable stay, nothing too fancy but satisfactory. Decent value for the price.
John
United Kingdom, December  2023
7.4/10

The hotel is ideally located near beautiful parks, perfect for exploring London. The rooms were a decent size, facing south, leading to warmth that required continuous fan use. The service was friendly and helpful, though the breakfast experience could feel cramped. The location is fantastic, steps away from key transport hubs and green spaces, despite some room temperature issues. Dining options offered a nice variety. Overall, a convenient choice for the price with some room for improvement.

Rooms
7.0
The rooms were a good size, but facing south led to excessive warmth that necessitated continuous fan use.
Service
8.0
The service was friendly and helpful, both at reception and in the breakfast area.
Location
9.0
The hotel's location near beautiful parks and key tube stations makes it a great base for exploring London.
Dining
7.0
The dining experience offered a nice variety, but the breakfast rush could be chaotic.
Facilities
6.0
The facilities were basic but functional, catering to essential needs.
Natalie
United Kingdom, December  2023
7.8/10

I found the rooms somewhat small but not a major issue for me. The room was really hot and stuffy, although a small fan was provided. The service was excellent, with spotlessly clean facilities and welcoming staff. The location was fantastic, close to underground stations and surrounded by restaurants. The dining experience had a limited selection for breakfast. Overall, a comfortable stay with a few minor drawbacks.

Rooms
7.0
The rooms felt somewhat small but were sufficient for my needs.
Service
9.0
The service was exceptional, with friendly and helpful staff.
Location
9.0
The location was fantastic, close to public transport and surrounded by dining options.
Dining
6.0
The dining choices were limited for breakfast.
Facilities
8.0
The facilities were well-maintained.
Peter
United Kingdom, November  2023
8.2/10

I had a pleasant stay at the hotel, with comfortable rooms equipped with all the essentials and a friendly staff. The location was ideal, close to the Underground and various attractions, but the dining experience was average. Overall, it was a good value for money.

Rooms
8.0
My room, although small, had a comfortable bed, tea making facilities, and a much-needed fan for the warm weather. It was clean and well equipped with TV and kettle.
Service
9.0
The staff was extremely attentive and friendly. They helped me with setting up Wi-Fi on my iPad and even moved me to a better room upon request.
Location
9.0
The hotel's location was fantastic, just a short walk from the metro stations and close to Hyde Park and various dining options. Perfect for exploring London!
Dining
7.0
The dining experience was decent with clean and comfortable settings. The Mediterranean dishes were a highlight, although the overall selection could be improved.
Facilities
The hotel had all the necessary facilities for a comfortable stay.
Great location
Average dining
Brian
United Kingdom, November  2023
7.4/10

I had a pleasant stay at this hotel. The location is convenient, close to restaurants and attractions, with quiet rooms. The service was helpful and friendly. However, the beds were quite firm, and the dining options could use some improvement.

Rooms
7.0
The rooms were compact but well-organized, providing everything needed for a comfortable stay. The location on a side street ensured a peaceful environment.
Service
9.0
The staff was incredibly kind and helpful throughout my visit, making my stay more enjoyable. They were always ready to assist with a smile.
Location
8.0
The hotel is ideally situated near two tube stations, making it easy to explore the city. Despite being on a busy road, the surroundings offer plenty of amenities and dining options.
Dining
7.0
The dining experience was satisfactory, with the option to upgrade to a cooked breakfast. The staff at the reception were accommodating and friendly.
Facilities
6.0
The hotel provides essential facilities for a comfortable stay, though there is room for improvement in certain areas.
Bob
United States of America, October  2023
7.8/10

My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, but lacking air conditioning, though the window could be opened. The service was friendly, but with some issues related to noise insulation. The location was very convenient for exploring London, filled with nearby shops and restaurants. The dining experience was good, offering a variety of choices with specific charges for certain items. The facilities were well-maintained and satisfactory.

Rooms
8.0
The room I stayed in was clean, a good size, and very comfortable. It included a mini-fridge, which was convenient.
Service
7.0
The staff at the hotel were exceptionally helpful and friendly, but there were some noise issues that affected my sleep quality.
Location
9.0
The hotel's location was extremely convenient, close to public transportation and surrounded by various dining and shopping options.
Dining
7.0
The dining experience was good overall, but certain breakfast items required additional charges, which was a bit unexpected.
Facilities
8.0
The hotel had all the basic facilities one would expect, and they were well-maintained during my stay.
Stephen
United States of America, September  2023
8.0/10

My stay at the hotel was pleasant overall. The room was clean and spacious enough for two people, and despite some noise from thin walls, it was comfortable. The service was great with helpful staff who stored our items and assisted with inquiries. The location was superb, providing easy access to transport and nearby attractions. The dining experience was satisfactory, offering a decent selection of food. However, the rooms could use a bit more soundproofing.

Rooms
8.0
The room was clean and as spacious as expected for a B&B in London. Walls were a bit thin, but it was comfortable enough for two people.
Service
9.0
The staff were very helpful and friendly, from reception to the breakfast room. They even assisted with storing and sending back items we forgot.
Location
9.0
The location was convenient, close to transport stations, shops, restaurants, and parks. Perfect for exploring London.
Dining
7.0
The dining experience was good, offering a decent selection of food. It met our expectations.
Facilities
7.0
The facilities met our needs during the stay; nothing extraordinary but sufficient for a comfortable experience.
Convenient location
Thin walls
Frederick
United Kingdom, September  2023
8.2/10

The hotel is conveniently located near shops, pubs, and the tube, offering a quiet stay. The rooms are cozy, though the key can be cumbersome to carry around. The staff is exceptionally pleasant and helpful, going above and beyond to assist guests. The dining experience provides a good selection of breakfast items. Overall, a recommended stay with great value for money.

Rooms
8.0
The rooms were small but fresh and comfortable.
Service
9.0
The staff is friendly, accommodating, and attentive.
Location
9.0
The hotel is close to various amenities and attractions, making it convenient for both business and leisure travelers.
Dining
8.0
The breakfast selection was lovely and exceeded expectations.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
Timothy
United Kingdom, September  2023
8.4/10

I had a pleasant stay at the hotel with clean and comfortable rooms. The staff was friendly and efficient, offering great hospitality. The location was convenient with easy access to transportation. The dining experience was adequate, and the facilities were well-maintained.

Rooms
9.0
The rooms were spotlessly clean and comfortable, perfect for a short break in London.
Service
9.0
The staff was incredibly helpful and accommodating, offering late checkout without extra cost.
Location
8.0
The hotel's proximity to Bayswater and Queensway underground stations made it convenient for exploring the city.
Dining
8.0
The breakfast was included in the price and served with attention to detail, ensuring guests had everything they needed.
Facilities
8.0
The hotel offered essential facilities including dry cleaning, housekeeping, and laundry services.
Show more
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates

Next best alternative

Ideas for your future trips.
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room